The main replies to the frequently asked questions :

How can I get in touch with the Company?

To get info on the online purchase or to notify discrepancies in the site, you can contact the Customer services at the following email address: infob2c@dalnegro.com. For different info please use this email: info@dalnegro.com.

Orders from Abroad ?

Dal Negro Store at presents operates only in Italy.

How can I change my user’s data?

Once inside into “ My Account “ you will see all changes on your personal data.

How can I proceed if I lose my password?

Once you are inside the page Login, by clicking “Password Lost? “ you will find out to recover or get a new password.

How does the “ wish list “ work?

The Wish List can be used only by customers with an account Dal Negro already entered inside the site: In the list you can add your favourite items, that can be saved for a future order.

What is a Coupon, how does it work?

A Coupon is a code corresponding to a discount ticket with a fixed value. It can be used only one time, and may not be combined with other coupon. If the coupon value is worth more than your order there is neither change nor refund.

How can I buy more units of the same item?

On the page showing the item you can select the quantity before adding it to your cart. You can also change the quantity in the next two steps.